The Big Cheese

The Big Cheese with Clockwise Consulting’s Jakki Govan

It turns out the Clockwise Consulting co-founder is scared of automated front desk attendants in hotels, and can’t live without cold laser therapy.

The great thing about my job is…

We work with and travel to exceptional destinations

The challenge for the industry is…

Too much average. I see average standards across service, sales, marketing and business development too many times.

My greatest achievement is…

Some of the fabulous people I’ve worked with have become friends and business partners.

The biggest thing in MICE this year will be…

The customer is king again.

I try to relax by…

Enjoying natural sunlight for a good dose of Vitamin D.

I don’t understand why…

People don’t say what they mean, and don’t mean what they say.

My favourite venue/destination is…

Locally, it would be Ukaria, which was created by the founder of Jurlique, is off-the-grid and located in the gorgeous Adelaide Hills. Overseas, would definitely be Fiji for a good winter escape.

I’ve always wanted to travel to…

Outer space.

I am scared to death of…

Automated front desk attendants in hotels.

I can’t live without…

Cold laser therapy.

I really wish I had…

A time machine.

If I could invite four people to a dinner party, they’d be…

Julie Bishop, Julia Gillard, Natasha Stott Despoja and Penny Wong. I would love to know what it’s really been like for them.

For anyone starting out in the industry, one piece of advice I’d give would be…

Find yourself a coach or mentor, listen and engage, and then change them every few years.

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