Penny Spencer on luxury travel – ‘You must have experienced the product you are selling’
Luxury has become a bit of a buzzword, so it's important to…
ATMC wraps year with AGM and Christmas drinks
The Association of Travel Management Companies has put a big full-stop on…
Flight Centre, Goldman Travel and Spencer Group form supergroup for premium market
Danielle Galloway, Anthony Goldman and Penny Spencer have formed a supergroup, but…
“It’s about doing the right thing”: Penny Spencer joins calls for the release of $74 million in unallocated funds
It turns out one-third of the $258 million COVID-19 Consumer Travel Support…
NCL partners up with TIME to sponsor two ‘partner first’ menteeships
That's TIME as in Travel Industry Mentor Experience, not the continued sequence…
Midweek Catch-up with Spencer Travel’s Penny Spencer
This week, we delve deep into the mind of Spencer Travel's managing…
Silversea treats trade partners to early Christmas frivolity
The luxe line recently treated agents to a special night at the…
Spencer Travel shows off new website
Penny Spencer has given her agency’s leisure site a bit of a…
“We are just surviving”: ABC highlights the plight of travel agents
The ABC has thrown its support behind travel agents, airing a segment…
Life in the time of COVID-19 with Spencer Travel’s Penny Spencer
We've given our Midweek Interview a facelift to suit the times, starting…
Women in Travel Awards winners’ circle: Penny Spencer, Spencer Travel
We caught up with past WIT Award winner Penny Spencer, whose passion…
FINAL CALL: Get in quick for TIME’s latest intake of mentees
Looking to take the next step in your career? The Travel Industry…
Get your hands on a TIME scholarship, thanks to Cover-More
Looking to kick-start your career? Or perhaps give it a gentle shove…
Get in quick: TIME’s first intake for 2019 closes soon!
No need to panic, but TIME's first intake closes NEXT WEEK! Ok,…
Penny Spencer reveals her predictions for 2019
We've been gazing over Spencer's shoulder as she consults her crystal ball.…
Penny Spencer reflects on 20 years – Here’s what she’s learned
To celebrate 20 years of Spencer Travel, we asked Penny Spencer to…
“We need to lead by example”: Penny Spencer talks staff retention and diamond days
Our bosses' staff retention strategy is to make sure the office never…
Meet TIME’s first PayPal scholarship recipient
The lucky recipient has scored themselves some invaluable training with the Travel…
“We will do whatever it takes” Penny Spencer on how to WOW your clients
From sending 600 roses to providing 'un-Google-able' experiences, Spencer dished out a…
“We will do whatever it takes” Penny Spencer on how to WOW your clients
From sending 600 roses to providing 'un-Google-able' experiences, Spencer dished out a…
“I’m obsessed with my staff” Penny Spencer talks change management and productivity
We asked Penny if she was as obsessed with our new rainbow…
Check out the fabulous new home of Spencer Travel
These beautiful pictures from Spencer Travel's new offices make our own office…
PayPal offers TIME scholarship
Could you be TIME's first PayPal scholar? Hopefully they base it on…
Virtuoso partners with TIME to send lucky graduate to Vegas
One lucky graduate of the TIME mentoring program will win the chance…
Penny Spencer named Top Female Entrepreneur
Penny Spencer has been awarded the accolades she deserves. Meanwhile, we're still…
Penny Spencer: “There’s a reason agents have been a thing since, well forever”
There's also a reason painkillers have an increase in sales every Monday…
“The days of the order-taker travel agent are over”: Penny Spencer
We'd like to take credit for this awesome piece on the future…
“Expect to see great travel agents thrive in 2018”: Penny Spencer
We ask industry hero and all round lovely human Penny Spencer how…
75% of Aussies think robots will pinch their jobs
If a robot tries to take your job, just banish them with…
Penny Spencer a finalist in Telstra Women’s Awards
Penny Spencer is in the running to collect her fourth award this…
Are agent-client relationships under threat from suppliers?
The travel industry's heavyweights are addressing a new threat to travel agents,…
Spencer Travel one of Australia’s top private companies
Spencer Travel has snuck into the top 500 private companies in Oz,…
How to be a better agent, according to Penny Spencer
We're always trying to be better journalists, although don't think the daily…
Why agents are still in business: Penny Spencer
When Penny Spencer talks, everyone sits up and listens. And that's exactly…
How to respond to client’s terror fears
With terrorism proving a constant battle for travel, we asked Westbury, Spencer,…
Hold onto your hats, it’s the Women In Travel Power List!
Check it out, it's the Women In Travel Power List - chock…
All The Best Bits From Travel DAZE In Bite-Sized Pieces
If you missed Travel DAZE on Monday, don't kick yourself too hard.…
13 Tips To Get From Consultant To Magnate: Penny Spencer
Want to follow in Penny's footsteps and make it big? Well, read…
Who the hell is Penny Spencer?
She is a must-know icon of the travel industry, but wait, there's…
Guest comment: The customisation kerfuffle
According to Penny Spencer of Spencer Travel, intuitively blending industry insights with…