Technology

Amex GBT unveils new solution for medium-sized Aussie companies

American Express Global Business Travel (GBT) has announced a new all-in-one solution for middle-sized companies in Australia.

Business Travel Made for You is designed to help middle-sized companies upgrade their travel programs and boost return on investment.

The offering includes:

  • The most popular GBT products, technology, services and travel inventory as a bundle, including live chat functionality via the Amex GBT mobile app and desktop portal.
  • An optimised, end-to-end customer experience for both travellers and travel buyers.
  • Assisted onboarding to help buyers drive user adoption.
  • Ongoing travel buyer and manager guidance for continuous program success.
  • Streamlined implementation for a faster route to savings.
  • A simplified, standardised pricing structure and contract.

American Express GBT vice president and regional general manager Jo Sully said: “Companies need quick and simple solutions, particularly those with limited travel management resources.

“Business Travel Made for You is easy to implement, drives cost efficiencies while offering robust reporting and traveller support; such as around-the-clock customer service and easy-to-use online tools.

“On the flipside, business travellers want to take advantage of technology that makes their journey smooth and simple to navigate. Business Travel Made for You delivers this through more choices and competitive rates, perks and loyalty rewards and 24/7 multi-channel personalised service pre-, during and post-trip.”

Sully said one of the most exciting new developments for travellers is the introduction of real-time and simultaneous live chat functionality.

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