The Big Cheese

The Big Cheese with the Ritz-Carlton’s Dario Orsini

This week, we had a deep and meaningful with The Ritz-Carlton, Perth’s general manager over a few glasses of wine. Okay, we emailed him and then drank by ourselves.

The great thing about my job is…

Waking up in the morning excited for what’s to come, as everyday is different in this industry – as they say “no two days are alike”.  Each day can bring different challenges as well as different successes.

The challenge for the industry is…

Finding the right ladies and gentlemen – not necessarily for the skills, but the genuinely passionate ones.

My greatest achievement is…

I always work towards achieving more, becoming better, and thus my greatest achievement is where and what I am now.

The biggest thing in MICE this year will be…

The Ritz-Carlton, Perth being in the industry and coming to Australia! Being able to elevate what service means for MICE.  Many hotels treat MICE as yet another group rather than embracing them as transient guests and providing them with the experience.

I try to relax by…

Listening to music. Music is always present when I wake up in the morning, when I have breakfast with the family, on my way to work, when I jog, and even in the office – my team knows I like to keep the music on as it keeps me calm, grounded, and relaxed.

I don’t understand why people…

Do not appreciate what’s given to them and take what they have from life for granted.

My favourite venue/destination is…

New Zealand. A few years back, I went with my family twice during winter and summer at the same spot in Queenstown and both provided different, but beautiful and memorable experiences.

I’ve always wanted to travel to…

New York!  I have never been there and it definitely is on my bucket list.

I am scared to death of…

Losing a loved one, losing my family.

I can’t live without…

My family.

I really wish I had…

Explored more of all the destinations I worked in.

If I could invite four people to a dinner party, they’d be…

Steve Jobs, Angelina Jolie, Michael McIntyre, and Heston Blumenthal.

For anyone starting out in the industry, one piece of advice I’d give would be….

Just embrace what’s thrown at you and what surrounds you. Your career is in your hands and the people around you are the tools to start up in hospitality.

Most of all, you need to be passionate to succeed in this industry, because you are making a difference in people’s lives by providing them genuine services, and something that I always love doing is taking care of people and making sure that they are having a good time.

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