Unmanaged travel on the nose, CWT reveals

Unmanaged travel on the nose, CWT reveals
By admin


Travel management company Carlson Wagonlit have revealed in a recent survey that travel planners are largely against the policy of unmanaged travel, an approach that allows corporate travellers to book through any channel in a bid to increase traveller satisfaction.

The findings of the survey showed that a mere 9% were in favour of unmanaged travel, while 62% of respondents were against the idea. Some 87% of respondents claimed that their company had not tried unmanaged travel and had no intention of trying it.

Additional findings, via three independent reports, showed that fares booked through travel management company channels eased cost leakage and would save between 9% and 24% on fares listed on the open market.

"We do expect to see consumer trends continuing to influence corporate traveller behavior and expectations, with a clear emphasis on increasing traveller choice," CWT executive vice president, enterprise, strategy and marketing, David Moran said.

"However, recent feedback from our customers has shown that while this migration towards increased choice is steadily taking place, todays solutions are not yet robust enough to allow them to relax their booking channel policy," he added.

Email the Travel Weekly team at traveldesk@travelweekly.com.au

Latest News

  • Business Travel
  • Conferences

New Zealand International Convention Centre to open in February 2026

The New Zealand International Convention Centre (NZICC) has announced it is opening its doors to New Zealand and world conferences and events in February 2026. The long-awaited NZICC is set to transform New Zealand’s conference and events industry, boosting visitation and the wider economy with its world-class facilities. Located in the heart of Auckland’s CBD, […]

  • Events

CENTREPIECE is set to make a splash at AIME 2025

CENTREPIECE is set to make a splash at AIME 2025 with a one-of-a-kind activation that showcases their world-class event capabilities to inspire event planners and decision-makers. CENTREPIECE is located in the heart of Melbourne & Olympic Parks, Victoria’s epicentre for live sports and entertainment and home to world-renowned venues including Rod Laver Arena, AAMI Park, […]

  • Destinations
  • Tourism

NYC Tourism + Conventions announces two exciting new events

NYC Tourism + Conventions has announced ‘NYC Off-Broadway Week 2025’ and ‘Value Family Activities’ events lined up for this year. NYC Off-Broadway Week 2025 2-for-1 ticket sales for this event have begun with this season’s program featuring 29 Off-Broadway performances, including 18 new participants. The twice-yearly program runs from 17 February through 9 March with […]

  • Events
  • Tourism

Jeju wins bid to host 2028 Asia-Pacific Microscopy Conference

The Korea Tourism Organization (KTO) has successfully secured the 14th Asia-Pacific Microscopy Conference (APMC14) for Jeju in November 2028. This was achieved in partnership with the Korean Society of Microscopy, Jeju Special Self-Governing Province, Jeju Convention Bureau, and Jeju International Convention Center. Korea was selected as the final host after strong competition at the 13th […]