TripIt keeps business travellers in touch

TripIt keeps business travellers in touch

The world’s best rated travel organising app just got better.

TripIt from Concur has announced its latest gift to business travellers, ‘TripIt for TMCs’, a new program that creates visibility for travel management companies (TMCs) within TripIt.

The program allows travellers to reach their TMC directly—anytime, anywhere, on any device—to change their plans or get help during their trip.

“At TripIt we’re always looking for ways to make life easier for travellers, and as business travellers ourselves, we know that it isn’t always easy to determine who you should contact if you need to make changes to your travel plans,” Concur’s senior director of business development for TripIt Jugdeep Bal said.

With the new program, travellers simply forward their travel confirmation emails to plans@tripit.com. Then, if their travel was booked through a participating TMC, the TMC’s contact details and logo will be available right alongside their travel plans within the TripIt app.

If the traveller has TripIt Pro, their flight alerts for delays, cancellations and more will feature the TMC and point them to the TripIt app where they can call their TMC directly.

“If you’re on a business trip and need to make a sudden change to your travel plans, the last thing you want to do is stop and search for your TMC’s contact information,” Bal added.

“Now, if your TMC is part of the program, you’ll be able to call your TMC right from the TripIt app—saving you valuable time that could end up being the difference between whether you make it home, or to your next meeting, on time.”

For TMCs, opportunities to stay connected to travellers diminish after they book their travel plans. The ‘TripIt for TMCs’ program provides an easy way for TMCs to be accessible to their travellers after they book, and to stay top of mind anytime their travellers need to make a change to their reservation while on the go.

“This program provides a foundation for a mutually beneficial long-term relationship for TripIt, TMCs and travellers,” Bal said.

“TMCs stay connected to their customers after they book; travellers have a quick and easy way to get in touch with their TMC anytime, on any device; and TripIt has the opportunity to make life easier for more travellers.”

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